Expert Managed Services
Service & Support
Eliminate IT Overhead
Most companies don’t have the time, expertise or budget to manage a fully-staffed IT team in-house. With Waypoint’s managed services, you can focus on running your business, and let us handle your IT infrastructure and data applications with expertise and in-depth resources.
With our comprehensive managed services, you can eliminate overhead from an in-house IT team and have peace of mind knowing Waypoint is protecting your investment to lower risks and improve your data resources.
Development Managed Services
Center of Excellence & Support
Cloud Managed Services
Functional Managed Services
Technical Managed Services
Custom software solutions-tailored to fit your data needs
Managed Services
Software-Agnostic Solutions for Your Data
We are vendor and software-agnostic, which means we choose the software platforms that work for you and your specific data and analytics needs. So, whether that means implementing Snowflake, Tableau, Microsoft or any other cloud or platform, we make sure it’s the best solution for you.
Expert Cloud Managed Services
On Any Platform
Waypoint will help you build a reliable and scalable data solution to manage all your information accurately on the cloud.
If you’re not sure where to start with your analytics or new data warehouse system, we will help you choose the right platform, system and software from our varied list of trusted partners such as:
- AWS
- Azure
- Snowflake
- Qlik
- Tableau
- Power BI
- IBM
- Alteryx
- One Stream
- Planful
- Informatica
- TimeXtender
Trusted Technical Managed Services
Get all the system administration and expert technical support services your business needs to run smoothly! When you outsource all your managed services to Waypoint, we help you reduce the risks associated with managing everything internally across multiple resources. Let us streamlined your team’s IT and more.
- Performance Monitoring
- Operating System Management
- Infrastructure Management
- Service Release Application
- QlikView and Qlik Sense Support
- Tableau Support
- Data Warehouse Support
- Oracle, SQL Server, PostgreSQL & MySQL
- System Monitoring and Performance Tuning
- Security Administration
- Technical Assistance and Troubleshooting
Functional Managed Services
for Your IT Needs
Get the expertise of an exceptional functional expert in a particular area of an application, such as:
- Qlik data models
- NPrinting
- QlikView and Qlik Sense
- Tableau Desktop and Server
- Qlik Web Connectors
- Qlik NPrinting
- Qlik GeoAnalytics
- Alteryx
- Dashboard creation
- Assistance with “how to” dashboard creation
- Help with report output
- How to do a specific function within a specific product
- And many more possibilities
Development Managed Services
Waypoint’s development managed services provides a flexible, cost-savings IT solution with a Service Level Agreement (SLA). You’ll get access to a shared resource pool with multiple specialities, pre-defined timelines and resource assignments for consistency and repeatability.
Our easy ticketing system means you can log you requiremets and we will provide the project scoping, budgeting and planning. You’ll meet your changing business needs and timelines without maintaining a multi-source resource pool.
- SLA-driven approach
- Extension of your development team
- Complete outsourcing of the development process
- End-to-end project governance to ensure objectives
- Cost-effective hourly rates and short-term projects
- Accountability, ticket-based approach and weekly reporting
- Flexibility to meet your needs quickly and cost-effectively
- 24/7/365 ticketing system to track and manage progress
- Governance to ensure transparency and success
Build a Lasting CoE
Building a center of excellence can scale your business and bring about the automated, in-house analytics solutions companies strive for. Waypoint has years of industry expertise building and managing analytics solutions for CoEs, so we know what works to help you scale and govern data with complete transparency.
Center of Excellence: Key Features
- Increase Supportability
- Document & Share Best Practices
- Foster Good Design
- Reliable Scalability & Performance
- Ensure Repeatability
- Ensure Consistency
- Maintain Quality
- Increase Trust in Data Output
- Ensure Agile Solution Delivery
- Propel IT-Business Partnership
- Foster, Capture, Share Innovation
- Increase Analytics Adoption
- Accelerate Decision Making
