SLIM DOWN YOUR IT FOOTPRINT
Staffing network and infrastructure engineers, database administrators, Qlik and/or Tableau experts, as well as the capital expense associated with acquiring and maintaining hardware is a drain on your IT budget.
24/7 Live U.S Based Support
Customer Care Portal
Response Time and Availability SLA’s
High Availability Options
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Focus on running your business, not IT
Keeping your IT infrastructure and Applications in good shape is a critical part of keeping your business running smoothly. Maintaining the staff to tackle these crucial responsibilities can be expensive and distract key team members from focusing on other activities that drive your bottom line.
By outsourcing the monitoring and management of your Analytic Applications and/or Data warehouse environment to Waypoint, you’ll eliminate the overhead of a fully-staffed, internal IT department while gaining the benefits of our broad base of knowledge, solid expertise and in-depth resources.
Our managed services packages allow you to take a proactive approach to problem solving. They let you protect your IT investment, lower risk and make the most of your resources.
Technical Managed Services
System administration & Expert technical support
Get all the system administration and expert technical support service. No longer will you occur the business risk associated with managing everything internally with multiple resources.
- Performance Monitoring
- Operating System Management
- Infrastructure Management
- Service Release Application
- QlikView and Qlik Sense Support
- Tableau Support
- Data Warehouse Support
- Oracle, SQL Server, PostgreSQL & MySQL
- System Monitoring and Performance Tuning
- Security Administration
- Technical Assistance and Troubleshooting
Waypoint’s services provide customized, cost effective, reliable, and expert services that specialize in:
Functional Managed Services
Functional Subject Matter Expert Support
Get the expertise of an exceptional functional expert in a particular area of an application, such as:
- Qlik data models
- QlikView and Qlik Sense
- Tableau Desktop and Server
- Qlik Web Connectors
- Qlik NPrinting
- Qlik GeoAnalytics
- Dashboard creation
- Assistance with “how to” dashboard creation
- Help with report output
- How to do a specific function within a specific product
- And many more possibilities